Book a drop-off slot online, get a written estimate after the diagnostic, and approve it before any work starts. Nothing gets done to your vehicle that you have not seen a price for.
Booking
Live availability from the same board the shop floor uses. Pick drop-off or wait, and you will know which technician has the car.
Tuesday 19 August · diagnostic drop-off
No deposit to book. The diagnostic fee is only charged if you decline the repair — if you go ahead, it comes off the bill.
Pick that at booking so we can allocate the right bay. If you are waiting, we tell you honestly whether it is a ninety-minute job or a leave-it-with-us job.
Choose a timeThirty seconds after they pick a slot, this lands in their inbox — from the shop's domain, in the shop's colours, and it restates the promise before anyone has touched the car.
Need to move it? Reply to this email or call (702) 555-0138.
This booking and this email are part of the demonstration — nothing is sent and no appointment exists. On a live Caimward build it goes out from your own domain, in your colours, within seconds of the booking.
What we fix
Labour rate published. The industry's habit of hiding it is exactly why people assume they are being taken.
A technician and a scan tool, not a guess. You get the fault, the cause and a written estimate — and the fee comes off the bill if you go ahead.
One published rate. Not tiered by how new your car looks or how worried you sound on the phone.
Pads, rotors and fluid. We photograph the measurement so you can see why we said what we said.
Manufacturer schedule at independent prices, and we tell you which items on it are genuinely optional.
Before you buy the used car, not after. A hundred and fifty points and a straight answer about whether to walk away.
It is Las Vegas. Diagnosis, recharge and leak testing on a system that has to work in July.
Why this page is mostly about money
It is the invoice. Every structural decision on this site exists to remove the moment where a customer finds out what they owe after the fact.
How the money works
This is the whole build. The estimate arrives as a text with the parts, the labour hours and the total. You approve it, decline it, or approve part of it. If we find something else halfway through, that is a second estimate, not a bigger invoice.
Four steps, and you control two of them.
Evidence
Not a portfolio. Every estimate over $400 goes out with the measurement that justifies it — taken in the bay, in the same light, before the work.
Measured against the 3mm minimum. The photograph goes out with the estimate, not after the invoice.
Same bay, same light. You are looking at why we recommended the flush.
The customer said no. We photographed it anyway and noted it on the file for next time, because it is their car and their call.
On a real client site this is also where the estimate attachment is generated, so the picture and the price leave together.
Our techs
Certifications listed per technician, because you should be able to check them.
Owner · ASE Master
Diagnostics
Transmission & drivetrain
Service adviser
Reviews
Requested after the car has been back on the road a fortnight, not in the car park on the day.
“They found a second problem while the car was up and texted me a separate estimate for it. I said no to that one and yes to the first. Nobody argued.”
“The labour rate is on the website. I rang three other shops and not one of them would tell me over the phone.”
“Booked a Tuesday drop-off at midnight from my couch. Got a text at ten past nine with the diagnosis and a number.”
Where our customers come from
Northwest valley, off Lone Mountain Road. We will tell you if you would be better off somewhere closer.
Area pages carry the cross-streets, the shuttle radius and whether we will collect the car. That is the marketing that actually works for a shop like this — a real page per area is what makes a nearby driver find you instead of a chain with a bigger advertising budget.