DEMONSTRATION SITE — Desert Peak Heating & Air is not a real company. Built by Caimward to show how an HVAC site should work.
(702) 555-0184
Answering now · 24 hours a day

AC out? We can be there today.

Same-day repair across the Las Vegas valley. A real technician answers the phone at two in the morning in July, because that is when it breaks.

< 90 minAverage emergency arrival
24/7Real person answering
4.9Across 1,180 reviews

Booking

Pick an arrival window, not a place in a queue.

Live dispatch availability. You are choosing a two-hour window with a named technician, not joining a list and waiting for somebody to ring you back.

Today18 Aug
Tue19 Aug
Wed20 Aug
Thu21 Aug

Today 18 August · arrival windows

7–9am
9–11am
11am–1pm
1–3pm
3–5pm
5–7pm
7–9pm
Overnight

Maintenance-plan members get first call on same-day windows. Everyone else takes the next one open — and we say plainly if that is tomorrow rather than holding a slot we cannot make.

If the house is already dangerous, call instead

This books a window. When it is 115 outside and the house is climbing, the phone is faster, and a real technician answers it at two in the morning.

Book this window

Thirty seconds after they pick a window, this is what lands in their inbox — from your domain, in your colours, with the name of the person who is actually coming.

FromDesert Peak Heating & Air <dispatch@desertpeakhvac.com>
Toyou@example.com
SubjectToday 1–3pm — Thao is on the way
DESERTPEAK

Someone is coming today between 1 and 3.

WhenToday, 18 August · 1:00–3:00pm
WhatNo cooling — diagnostic
TechnicianThao Nguyen, NATE-certified
Diagnostic$89, waived if you approve the repair
  1. Thao texts you when he is fifteen minutes out.
  2. He diagnoses it, then quotes the repair in writing before he starts.
  3. If it needs a part we do not carry, you get a date, not a maybe.
See the arrival window

Gone from bad to unbearable? Call (702) 555-0184 — someone answers, day or night.

This booking and this email are part of the demonstration — nothing is sent and no appointment exists. On a live Caimward build it goes out from your own domain, in your colours, within seconds of the booking.

Services

What we fix, and what it costs.

Flat diagnostic fee, waived if you go ahead with the repair. No hourly meter running.

Emergency AC repair

Same-day, seven days, overnight in summer. Most failures are diagnosed in under an hour and fixed on the first visit.

$89 diagnostic

System replacement

When repair stops making sense we say so, and show you the running-cost difference rather than just quoting a box.

From $6,400 installed

Heating repair

Yes, it gets cold here. Furnace and heat-pump service through the winter.

$89 diagnostic

Maintenance plan

Two visits a year, priority dispatch, no overtime rate. The plan pays for itself the first time you need us on a Sunday.

$19 / month

Ductwork & airflow

Half the 'weak AC' calls in this valley are duct problems, not compressors. We test before we sell you anything.

From $240

Indoor air quality

Filtration and humidity for households where the dust genuinely matters.

From $390

Replacement quotes

A new system is a quote, not a booking.

Repairs you can book above. A replacement runs four to nine thousand dollars and depends on your ductwork, your load and where the unit sits — so it gets a real quote after a real look, not a number over the phone.

Quote within one business day, after a visit we do not charge for.

Something broken right now? Book a window above, or call (702) 555-0184.

Why people call us

In August, a broken AC is not an inconvenience.

Interior temperatures in a Las Vegas summer reach dangerous levels within hours. We staff overnight in the summer months specifically so nobody waits until morning.

115°F+Valley summer peaks
6 hrsFor an unconditioned home to become unsafe
OvernightCrews staffed June through September

Service areas

Where we actually get to quickly.

We publish honest drive times rather than claiming the whole county.

Each area has its own page with local response times — that is what makes a nearby search find you instead of a national lead broker.

Payment

You know the price before we start.

The single most common complaint about this trade is the invoice that arrives larger than the conversation. We quote the repair after diagnosis, in writing, and that is the number you pay.

How billing works

No surprises, and no pressure at the door.

  • $89 diagnostic, waived if you approve the repair
  • Written quote before any work begins
  • Card, ACH or financing on replacements
  • No overtime surcharge for maintenance-plan members
  • Deposit only on system replacements, never on repairs

Our techs

The person who knocks will be one of these.

Background-checked, NATE-certified, and photographed so you know who is at the door.

RC

Ray Castillo

Owner · 22 years

TN

Thao Nguyen

Lead technician

JB

Jordan Boyd

Install lead

SM

Sam Mwangi

Night dispatch

Reviews

What people say after we leave.

Requested by text the moment the job is signed off, which is why there are so many of them.

★★★★★

“Called at 11pm on a Saturday in July with a newborn in the house. Someone actually answered. Tech arrived in about an hour and had it running.”

Homeowner, Summerlin
★★★★★

“They told me my unit had four good years left instead of selling me a new one. That is why they are getting the replacement when it does die.”

Homeowner, Henderson
★★★★★

“Third company out. First one to test the ducts. Turned out the compressor was fine the whole time.”

Homeowner, Enterprise
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